Frequently Asked Questions
01. Which products do you offer?
We manufacture and distribute sticker cutting plotters (SkyCut C24, Jinka721PE), key-cutting machines (Victory X5, Ideal 24), the 2-Tube Flash Stamp machine, and other number-plate related equipment.
02. Do the sticker cutting plotters come with design software?
Yes. Both the SkyCut C24 and Jinka721PE are supplied with user-friendly design and cutting software compatible with Windows and macOS. You can also import files from popular design tools like CorelDRAW and Adobe Illustrator.
03. What warranty do you provide on your machines?
All machines come with a standard one-year warranty covering manufacturing defects. Extended warranty packages are available on request.
04. Do you offer installation and training?
Absolutely. We provide free remote training and detailed video tutorials. On-site installation and hands-on training can be arranged for customers within South India.
05. How can I place an order and what payment methods are accepted?
You can call us directly at 94431 34771 or use the contact form on our website. We accept bank transfers, UPI, and major credit/debit cards.
06. How long does delivery take after payment?
In-stock machines are dispatched within 2–3 business days. Delivery within Tamil Nadu usually takes 3–5 working days; other Indian states may take up to 7 working days.
07. Where can I buy consumables and spare parts?
We stock genuine blades, mats, tubes, and other consumables for all our machines. Simply contact us with your requirement and we will ship them to you.
08. What after-sales support do you provide?
Our technical team is available via phone, WhatsApp, and email for troubleshooting. We also offer preventive maintenance plans to keep your machines running smoothly.
09. Do you ship outside Tamil Nadu?
Yes, we deliver PAN-India through our logistics partners. International shipping can be arranged for bulk orders—contact us for details.
10. How can I request a live demo or quotation?
Click the "Get A Quote" button on any page or reach us directly at hbmcoimbatore@gmail.com. We will schedule a demo (online or on-site) and send you a detailed quotation.